Every time you interact with someone you give them an experience of yourself. This experience is only ever positive or negative. To be able to persuade and influence people effectively you have to focus on giving people good experiences so they walk away from the interaction wanting to do well for you.
For us, negotiation is never organisation to organisation. It's one person interacting with another, and how the soft skill behaviours we demonstrate, affect the outcome.
Every interaction is a negotiation where we are striving for people to 'buy into' us and what we are saying, whether this be with people external to our organisation, or internal colleagues and stakeholders.
"Best feedback I have seen on a course and is already paying for itself several times over. We look forward to welcoming you back soon.
It was a really energised day and everyone came out of it absolutely buzzing. Has already changed the narrative of approach and ambitions of the team as we head into winter. Having such knowledgeable training delivered intertwined with relatable experience really hit the nail on the head."
Commercial Specialist, RAF
"A brilliant day of training for our procurement team . The Art and science of selling - negotiation training by A Headspace. Looking at negotiation from the lens of the seller as well as the buyer. Interesting and great discussion during the day also interesting that typically sales forces invest much more in this area than typical commercial teams!"
Procurement & Supply Chain Transformation Lead, Sainsbury's